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About Adam

About MeAdam is a partner at Fleishman Hillard in Boston and is SVP of Digital and Social Media. Adam has over 16 years of experience leveraging technology to drive and sustain business value for clients in the Consumer Product, Retail, High Tech, Healthcare and Financial Services industries. More about this blog here. Thanks for dropping by.

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The information in this weblog is provided "AS IS" with no warranties, and confers no rights. This weblog does not represent the thoughts, intentions, plans or strategies of my employer or clients. It is solely my opinion. Inappropriate comments will be deleted at the authors discretion.

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A Free eBook for Marketers: Learning in 2010

I virtually met Ellen Hoenig Carlson several months ago through Twitter. As I have continued to work on social media initiatives in Rosetta‘s Healthcare practice, Ellen’s blog has continually been a tremendous resource to gain insight on the subtle (and often not so subtle) intricacies of marketing in healthcare and pharma. Ellen reached out to me to be included in her ebook for Pharma marketers, entitled “The Gift of Learning for Pharma and Healthcare Marketers in 2010.” First, I’m very grateful to be able to contribute and be included.  But second, my background is more traditional retail and high tech – so it’s great to read the themes from some of the top healthcare social media strategists included.  Below are the other contibutors;  One of my goals in 2010 is to meet as many of them as possible in person, Ellen included.

  • Phil Baumann, Phil Baumann online blog, CareVocate Interactive Media Solutions
  • Wendy Blackburn, ePharma Rx blog, Intouch Solutions
  • Dave deBronkart, The New Life of e-Patient Dave blog, Society for Participatory Medicine
  • Angela Dunn, Odom Lewis blog, Executive Search Specialists in Healthcare Marketing/Medical Education
  • Susannah Fox, Health Research for Pew Internet & American Life Project
  • Fard Johnmar, Path of the Blue Eye Project, Envision Consultancy
  • John Mack, Pharma Marketing blog, Editor-in-chief of Pharma Marketing News
  • Jonathan Richman, Dose of Digital blog, Bridge Worldwide
  • Marsha Shenk, Thriving Enterprise blog, The Bestwork People
  • Andrew Spong, STweM blog and Consultancy, UK
  • Steve Woodruff, Impactiviti blog and Consultancy

Themes the authors wrote about include, from Ellen’s blog summary:

1)  e-Patients are at the center and critical to learning and design;

2)  Authenticity isn’t a ‘nice to do’, it’s a ‘must’ (and you won’t be the one who decides whether you’ve succeeded);

3)  Don’t get distracted by ‘bells and whistles’ – remember the basics and keep your brand core strong;

4)  New marketing challenges require new ROI thinking…the ROI of connection, authenticity and compassion;

5)  The marketing cycle of life is going through unprecedented change requiring all marketers and communications people to unlearn much – the movement from paid marketing to earned marketing requires a different mindset and skills; and

6)  Effective marketing and engagement will require new kinds of leadership skills.

A lot of these themes apply to other industries – so I think it’s a great gift for all marketers.  Download a copy of the ebook, share it, and drop by Ellen’s post to let her know what you think.  Thanks again Ellen for including me.

Download: Best Strategic Learning Investment in 2010

The Gift of Learning for Pharma and Healthcare Marketers In 2010 (free eBook)

View more documents from Ellen Hoenig Carlson – Advance MarketWoRx.
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Customer Engagement, Healthcare, Marketing Strategy, Social Media, Web Strategy Shortlink

Google Sidewiki and Implications for Pharma Brands

Download Rosetta's Sidewiki POVGoogle Sidewiki is a perplexing new product from our friends in Mountain View, CA.  Sidewiki requires a toolbar download but enables anyone to comment along side any website.  Here are three key posts that have been helpful to understand it – and I’d highly recommend reading them.

  • Shift’s Doug Haslam shares thoughts on the positive potential of Sidewiki’s future.
  • Jeremiah Owyang explains the disruption Sidewiki is creating – be sure to read through the comments.
  • Jason Falls discusses the dangers when social media is forced on brands.

As people try to sort out what this all means, Rosetta’s Search & Media group teamed up with our Healthcare practice to create a quick point of view and some recommended actions.  You can download the PDF here:

Google Sidewiki and Implications for Pharma Brands: Rosetta’s POV

What would you do? This has applications outside of pharma – would this be helpful to your organization?  We hope to keep the document up to date with more information, but in an industry that is highly regulated it’s important to act quickly.

UPDATE: Rosetta’s Chris Boggs also published some thoughts today on Search Engine Watch, providing more discussion about the implications of Sidewiki for SEO.

ANOTHER UPDATE: I’m grateful to AdAge for publishing my first post there – Big Pharma and Google Sidewiki: A Sink or Swim Situation? – Please let me know what you think.  Thanks to Rosetta partner Jason Whitney and Search manager Ian Orekondy for helping with the content.

UPDATE: I’ve heard some feedback about issues downloading the PDF from Rosetta.com – so I am attaching the document here for posterity.  Please reach out to me with any concerns.

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Marketing Strategy, Rosetta, Social Media, Social Media Monitoring Shortlink

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